FAQ – Frequently Asked Questions (Tagalog)
• Bat ganun di ba dapat LTO mag-provide ng plate? This is not official License Plates this is just Temporary/Conduction Plates habang inaantay nyo ang Official Assigned Plates sa LTO, May libreng binibigay ang mga dealer sa inyong temporary/conduction plate kung saan nyo nabili yung motor/car nyo yun nga lang gawa sa karton,plastic & etc na madaling masira, kami nag-offer lang ng mas matibay nagawa sa lata at embossed para mukang mas maporma at tumagal ang temporary/conduction plate nyo still desisyon nyo parin naman po yan if magpapalit kayo or what pero kung kuntento na kayo sa plastic,karton,di sulat na plate pwede narin naman po yan.
• Original LTO Assigned Plate design Red/Green/Yellow/White Plate gumagawa ba kayo? Hindi po kami gumagawa ng replica, wag na mag-tanung sayang lang oras mo.
• Gumagawa ba kayo ng Commemorative/Special Plate such AFP,NBI,PNP etc? Mahigpit po namin pinagbabawal ang ganitong klaseng plate na magagamit sa daan upang makaiwas sa traffic apprehension , kaya kahit nagplace order kana at nagbayad ka at kung akala mo lusot kana may validator kami may karapatan kaming ikansela ang iyong order number pag-nakita naming lumabag ka sa pinagbabawal.
• Bat ganun walang sumasagot sa phone ? Not all the time We can answer you thru phone, kaya po tayo may online system para no more human intervention is needed.
• May libreng turnilyo ba? Wala po
• Anu gamit na materyales? Thick Tin/Galvanized iron sheet thickness .5mm material with top coat/Laminate and power coated at the/customize hand and machine craft.
• Bakit may website pa? most of business runs now by a system, even pagkuha ng passport schedule sa DFA , sa NBI as well puro online na, dapat na po tayo matuto don’t worry we can assist you just message or directly place your order kung gusto mo makita check mo video na ginawa namin. Video Tutorial How To Order.
• Bat kailangan ng papel ang Virtual at Lost Plate ? Hindi po kami basta-basta gumagawa ng assigned plate number kung wala mapapakitang papel pwera nalang kung conduction/temporary plate, kailangan muna humingi sa LTO ng papel dahil kayo rin ang mahihirapan pag-na traffic apprehension kayo at wala kayong mapakitang papel bat nyo gamit ang ganun plate.
• Para sa Virtual Plate kailangan ng Virtual Plate Verification
• Para sa Lost Plate kailangan ng Authorization to use improvised plate
• Anung available payment modes: CASH ON DELIVERY,PAY ON PICKUP or Pay First Via GCASH.
• Anung courier provider? LBC EXPRESS
• Magkano shipping Fee?
+ P300.00 = For Cash On Delivery/COD
• Motor/THAI/House Number:
+ P150.00 = For Cash On Delivery/COD
• Pwede isang bayad lang shipping pag-maramihan? Pwede place order again with under same name,address at contact para isang parcel pero one shipping fee lang babayaran.
• Ilang araw ang proseso? 4-7 working days, Saturday,Sunday & Holiday is not a working day just count the working days only.
• Nag-email si system sa akin mark as damage daw ang order ko? Yes, We cannot prevent this kind of issue madalas masira ang plate sa embossing ito yung paghulma or pabukol ng letters/numbers at border ng plate, nag-bibigay kami ng warning sa email na nagkaroon ng problema sa production para incase magtanung kayo bat ang antagal may sagot na po.
• Paano mag-replacement if may defective or damage ang order? Replacement is very isolated kasi may quality control po kami before mag-paship pag-napansin namin may damage cancelled na ang shipping nung order number na may problem then mag-eemail kami na may damage ang plate na need for replacement, then bottomline decision nyo parin pong customer if ok na yung plate or hindi , every customer po kasi may standards, pananaw or some them may high expectations, kung tingin nyo po ok yung plate wala naman grounds or minor lang naman po ang problem wag na po kayo magpareplace, pero kung tingin nyo kailangan talaga you can send pictures in our Facebook Page para ma subject po for replacement.
• List of Replaceable Damage/Defective Orders:
1. Blooted Laminate = Lobo yung loob ng Topcoat
2. Wrong Details = hindi matched ang na produce na design pero tama ang form.
How To Order Using Mobile Phone Click/Tap GIF Image Below:
Terms and Conditions:
• What you will receive:
– We use universal standard holes, however substandard models of Car holes will be customers discretion to process their orders, example models: Ford Everest.
– We use the material of Vinyl Sticker with Laminate for coating protection attach on Metal Galvanized/Lata Sheet with .5mm thickness.
– Our machine only Emboss/Bukol/Hulmado parts are Letters/Numbers and Borders of Conduction/Plate Number .
– A minor scratch of edges and disproportional/tabingi of the plate is normal because of EMBOSSING MACHINE FORCE IMPACT/PWERSA.
– The packaging also comes with bubble wrap and order form.
• When complying your last step:
⚠ Failure to submit your Valid ID will automatically canceled after 1 day.
⚠ Only the indicated receiver on the form are allowed to submit their ID.
⚠ Reasoning that the order is gift purposes to prevent submitting your identification will not accepted.
– We will be honest, Plate Production Cost and Delivery service charge of LBC Express Courier is not a joke, the bottom-line they are non-refundable, It means if you refuse to pay or pickup your order, The plate you ordered will go directly to the trash and as per LBC Express policy shipping charges are full non-refundable because that is not their concern, as long they do their part that is already charged to us, So if we ever encounter those type of customers it is big loss, We hope you understand our part to continue our services.
⚠ For Virtual & Lost Plate Products, Failure to submit the document of Virtual Plate Verification or Authorization to use improvise Plate will be hold until you submit it, estimated date of delivery there will be adjustments.
⚠ If your order number already expired in you still want to comply your ID, Just place a new order number to prevent delay problems because our system automatically deletes unpaid or not complied order numbers after 1 day within the period.
⚠ Strictly! Don’t screenshot your order number, Message it manually in Our Facebook Official Page Messenger, so we can track your order or notify you quicker if your order is already finished.
• On-production of your order:
! Don’t start the count the day you comply, Begin to count on the next working day.
! Just count the working days only between Mon-Friday.
! Holiday, Sat & Sun is a non-working day.
! No day by day update if your order already exceeds the estimated date you can now ask.
! No rush order, Please respect our production time.
! No Inpatient/Paranoid/Annoying customers allowed(“Be considerate you are not the only one Bessy.”)
• LBC EXPRESS DELIVERY ETA:
– Manila Area: 1 Day
– Province Area: 1-2 Days
1. Just in case do follow up after estimated date exceeded.
2. Everything your enter in the form will be the basis of your design, it means any incorrect details you entered will be your responsibility.
3. Cancellation/Failure to pickup upon availability/refusing to accept the order upon delivery will be posted as Bogus Buyers including your identity on Facebook, so no more sellers will be a victim.
4. Holidays,Saturday & Sunday Our operations are offline, Please don’t text/call us between that day and mad if we are not responding.
5. Any correction/revision will no longer accepted after we confirm your order.